4. Am I Set Up for Everything I Should Be?
You've got yourself set up for a program, you've entered/selected your payment information, and now you're wondering if there is anything left to do or if you're up-to-date with your payments.
An easy way to see if you're set up for everything is to review your Enrollments tab. On it, you will see all the program enrollments for which your children have been enrolled into.
By looking at the Status column, you will quickly see whether you're all set for an enrollment - if the status is 'Active'.
If you have not set up an enrollment for payment yet, you will instead see a message that reads 'Pending Payment Setup' with a link to Setup Payment below.
If you're already set up for payment but your payment method failed, you will see a message that reads 'Payment Method Failed' with a link to Update Payment Method below.
If your payment method keeps failing, send us an email at firstname.lastname@example.org so that we can investigate further.