How to Pay an Invoice with Pay Now

Pay now lets you pay an eligible invoice from your TUIO account.

1. Sign in and open Invoices.
2. Find the invoice and open its Options menu.
3. Choose Pay now.
4. Review the amount and payment method. Expand the amount to see the charges, discounts, tax, service fee, credits and remaining balance.
5. Choose the payment method you want to use, then select Pay when you are ready. Opening the payment window or choosing a method does not charge you.
6. Read the result shown in TUIO. A bank payment can be processing before it is completed.
7. If offered, choose whether to use this method for future invoices on the enrollment.

The future-payment step is separate from the payment you just made. Paying one invoice does not automatically change every enrollment's payment method.

If the payment fails

Read the processor's message. Follow any displayed resolution instructions, or choose another payment method and try again. If a payment is already processing, check its status before submitting another payment.

If you pay before the due date, TUIO asks you to confirm the early payment. An invoice due today does not require that extra early-payment confirmation.

If Pay now is unavailable

An invoice placed On hold by the school cannot be paid by a parent. Contact the school about the hold, an unexpected charge, or a missing payment option. For a processing payment, see Has My Payment Processed?.