---
title: How to Make a Donation as a Guest
description: Make a one-time or monthly card donation through TUIO without creating an account, download your receipt, and get help with a failed payment.
---

[Skip to content](https://parentsupport.tuiopay.com/how-to-make-a-donation-as-a-guest#main-content)

English

Show submenu for translations

[![TUIO-logo-cmyk.png](https://parentsupport.tuiopay.com/hs-fs/hubfs/TUIO-logo-social-type-400x400-rgb.png?width=125&height=125&name=TUIO-logo-social-type-400x400-rgb.png)](https://parentsupport.tuiopay.com/?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact Support](mailto:support@tuiopay.com)

[Contact Support](mailto:support@tuiopay.com)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Support for TUIO Parents](https://parentsupport.tuiopay.com/?hsLang=en)
2. [Parent Help Documentation](https://parentsupport.tuiopay.com/parent-help-documentation?hsLang=en)
3. [Invoices and Payments](https://parentsupport.tuiopay.com/parent-help-documentation?hsLang=en#invoices-and-payments)

November 9, 2026

# How to Make a Donation as a Guest

You can give to an organization through TUIO without creating an account. Guest donations are paid by card and can be **one-time** or **monthly**.

### Choose your donation

1. Open the donation link shared by the organization.
2. Choose the fund, amount and frequency offered on the page.
3. Enter the email address where you want to receive your receipt.
4. Review any note and the option to cover processing fees, if offered, then select **Continue**.

If your email is already linked to an active TUIO account, TUIO asks you to sign in to continue. Otherwise, you can complete the donation as a guest.

If you enter a custom amount, follow the fund's minimum. When the fund has no minimum set, the minimum custom donation is $1.00.

![Donation amount, frequency and receipt email before continuing to payment.](https://parentsupport.tuiopay.com/hs-fs/hubfs/guest-donation-selection-2026-11-09.jpg?width=670&name=guest-donation-selection-2026-11-09.jpg)

### Complete the card payment

1. On the next screen, enter your details and card information.
2. Review the **Summary**, including the amount, frequency and any fees you have chosen to cover.
3. Read the terms and complete the required agreement, then select **Complete donation** when you are ready to pay.
4. Wait for the result. On the **Done** page, use **Download Receipt** if you want a copy.

If a password field is offered on Done, you may create a TUIO account. Creating an account is optional.

### If the payment fails

Read the **Payment failed** message and retry from the same donation flow. The retry uses the same donation, so you do not need to start another one. The fee selection and terms are locked after the first attempt.

If you see **Too many requests. Please try again later.**, wait before trying again. Contact the organization if you need help with the donation.

### Monthly donations

A monthly donation remains **Pending** until its first payment succeeds, then becomes **Ongoing**. If you donated as a guest and want to stop future monthly donations, contact the organization directly.

- [Parent Welcome Video](https://parentsupport.tuiopay.com/parent-welcome-video?hsLang=en#main-content)

    - [Watch the video](https://parentsupport.tuiopay.com/parent-welcome-video?hsLang=en#watch-the-video)
- [Parent Help Documentation](https://parentsupport.tuiopay.com/parent-help-documentation?hsLang=en#main-content)

    - [Account Setup](https://parentsupport.tuiopay.com/parent-help-documentation?hsLang=en#account-setup)
    - [Invoices and Payments](https://parentsupport.tuiopay.com/parent-help-documentation?hsLang=en#invoices-and-payments)
    - [Forms](https://parentsupport.tuiopay.com/parent-help-documentation?hsLang=en#forms)
- [FAQs](https://parentsupport.tuiopay.com/faqs?hsLang=en)
- [Troubleshooting](https://parentsupport.tuiopay.com/troubleshooting?hsLang=en)
- [Software Security](https://parentsupport.tuiopay.com/software-security?hsLang=en)

Copyright © 2026, TUIO