Why is There a Service Fee on a Payment

In certain cases, you may see a service fee displayed on the Program tab you are getting set up for, or on the invoice directly. 

Service fees indicate that your school or daycare is passing on to you the expense they incur in processing online transactions.

The average credit card market rate is between 3-4% of the total amount processed*. TUIO will conveniently display that fee to you in a $ amount so that there is no math involved on your end to understand how much you are paying to use a given payment method.

*Payment by international cards may incur additional fees.

Note: parents are always welcome to share their feedback on service fees, but they should note that TUIO does not decide whether they get charged a service fee and TUIO does not set industry credit card rates (credit card companies do). What TUIO does do, however, is show you transparent pricing information at the time of setup so that you can make your own payment method choices.

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