How to Add a Bank Account

Given the widespread usage of credit cards for online payments, we make the assumption that parents do not need to be guided step by step to add a credit card on TUIO (just note that at this time, TUIO does not accept American Express, only Visa and Mastercard). If you have questions about adding a credit card, you can always email support@tuiopay.com or use the 'Contact' tab of this site.

Whether you add a bank account on the payment plan choice page or the 'Payment Methods' tab on the TUIO app, you will be asked to provide the Branch, Institution and Account numbers that can be found on a cheque as per the example(s) below. Do not include any dash, space or other symbol; the data entered in the branch, institution and account fields should be digits only. The address should be your home address, not the branch/bank address.


US Void Check

void cheque example

Canadian Void Cheque

void cheque example

1: Cheque number - ignore
2: Branch number - 5 digits 
3: Institution number - 3 digits 
4: Account number - as shown on cheque

When done, all you need to do is agree to the terms of the pre-authorized debit agreement. If you are on the payment plan choice page, don't forget to hit 'Confirm' at the bottom of the page to validate the payment plan/method for the program you were getting set up for.

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